Managing Your Workspace

Your workspace is where everything comes together — your AI agent, social connections, monitoring tools, and performance data all live here. This guide walks you through the key things you can do once your workspace is set up.

Your Workspace Dashboard

The workspace dashboard is your command centre. It shows a snapshot of what's happening across your brand:

• Quick stats — recent activity across connected channels
• Monitoring alerts — new brand mentions, Reddit opportunities, or negative sentiment flags
• Tool shortcuts — quick links to your most-used workspace features

The left sidebar gives you access to every workspace section: YouTube dashboard, Reddit opportunities, Sonar brand monitoring, performance reports, content tools, and settings.

Switching Between Workspaces

If you manage more than one brand, you can have multiple workspaces under the same account. To switch between them, click your workspace name in the top navigation bar. A dropdown will show all your workspaces — click one to switch into it.

Each workspace is completely separate. Its AI agent, connected accounts, keywords, and data don't mix with your other workspaces.

Workspace Settings

To update your workspace details, open the sidebar and go to Settings. From here you can:

Brand details — update your brand name, category, or niche if your content focus has shifted.

Keywords — add or remove keywords that define your content. These feed your AI agent and keyword-matching tools like Reddit opportunity scanning and Sonar monitoring.

Connected accounts — manage your YouTube, Facebook, and Canva connections. You can disconnect and reconnect accounts here, or add connections you skipped during setup.

Billing — view your subscription plan, renewal date, and manage your payment method. If you're on Pro, this is also where you can add additional workspaces.

Adding Another Workspace

Pro includes one workspace. If you manage multiple brands or clients, you can add extra workspaces for $25/month each.

To add one, go to Settings → Billing and click Add Workspace. You'll be taken through a quick checkout, and your new workspace will be available immediately in the workspace switcher.

Each additional workspace gets its own AI agent, connected accounts, and full access to all workspace tools — everything your primary workspace has.

Team Members

Workspace collaboration is on the roadmap. For now, each workspace is single-user. If you're managing a workspace for a client or collaborating with a team, the current workaround is to share login credentials — though we'd recommend using a shared email address rather than a personal one in that case.

We'll announce team member support when it's available.

Resetting or Deleting a Workspace

If you want to start fresh, you can clear your workspace data from Settings → Danger Zone. This removes your connected accounts, monitoring data, and AI agent history while keeping the workspace itself.

To fully delete a workspace, contact support@postigniter.com. Note that deleting your last workspace will downgrade your account since Pro requires at least one active workspace.

Getting the Most from Your Workspace

A few things that make a real difference:

• Keep your keywords updated. Your AI agent and monitoring tools use them constantly. If your content focus shifts, update your keywords so everything stays relevant.
• Connect your accounts during setup — or shortly after. The YouTube and Facebook dashboards are significantly more useful when they have real data to work with.
• Check your Sonar dashboard regularly. Brand mentions, especially negative ones, can surface on Reddit or YouTube comments without you ever seeing them organically. Sonar catches them automatically.